How do you overcome the enemy of your company’s digital transformation? You prepare for organizational battle — consider change management models your top line of defense against internal resistance.
Wouldn’t it be great if everyone adopted new technology as easily as an excited four-year-old with an iPad? Sadly, navigating the complexities of a sophisticated CRM is not as easy as figuring out consumer-grade tech.
With the rise of digital adoption paves a need for new leadership. By 2019, we predict a digital adoption manager will be essential to maintaining the health of your business; here’s why you need a lieutenant aboard ship immediately.